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Homeservices Lending

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West Des Moines, United States

homeserviceslending.com
Financial Services· Mortgage lender

Homeservices Lending Reviews | Rating 1.7 out of 5 stars (3 reviews)

Homeservices Lending is located in West Des Moines, United States on 2700 Westown Pkwy. Homeservices Lending is rated 1.7 out of 5 in the category financial services in United States. Finding a mortgage to help fit your needs can make all the difference when deciding to buy or refinance your home. HomeServices Lending is a mortgage industry leader, and we are ever expanding across the nation to partner with top real estate companies and provide mortgage options to help you buy your first home to the home of your dreams from start to finish. At HomeServices Lending, you can choose from wide range of home financing options including conventional conforming, fixed rate and adjustable rate, FHA and VA loans, jumbo financing, investment property financing, refinancing and renovation loans. Our mission is to provide credit-worthy customers with competitively priced residential mortgage financing. Visit us today at www.HomeServicesLending.com to find out how we can help you fulfill your homeownership goals. We stand by our Core Principles: Customer Service, Employee Commitment, Respect, Integrity, Operational Excellence, and Financial Strength. These principles guide how we do business every day. Our goal is to provide an exceptional experience for both our customers and our employees. We know that if we treat people right, we will excel. Want to join our team? Visit www.homeserviceslending.com/pages/careers HomeServices Lending, LLC is an Equal Opportunity Employer. HomeServices Lending, LLC does not offer loans in all states. Arizona Mortgage Bankers License Number: 0918282. Licensed by the Department of Business Oversight under the California Residential Mortgage Lending Act. Regulated by the Colorado Division of Real Estate. Licensed by the Delaware State Bank Commissioner to engage in business in Delaware, License # 5837, Expiration 12/31/18.Georgia Residential Mortgage License Number: 32253. Illinois Residential Mortgage Licensee MB.6761077. Licensed by the N.J. Department of Banking and Insurance. Kansas Licensed Mortgage Company, License Number: MC025365. Ohio Mortgage Loan Act Certificate of Registration: 490683 SM.50189900; Ohio Mortgage Broker Act Certificate of Registration: 490683 MB.80416100. Oregon Mortgage Lending License ML-5251. Licensed by the Pennsylvania Department of Banking as a Mortgage Lender. 2700 Westown Parkway, Suite 345, West Des Moines, IA 50266. © 2018 HomeServices Lending, LLC. All Rights Reserved. NMLS ID # 490683 (www.nmlsconsumeraccess.org/)

Address

2700 Westown Pkwy

Phone

+1 5154534663

Company size

201-500 employees

Headquarters

West Des Moines, Iowa

Accessibility

Wheelchair-accessible entrance

Open hours

...
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K

Kelly Barnum

Non communicative. Definitely was a major waste of my time and energy. Worked on getting info to them for a month and they still couldn't get it together. Single income? Single woman, don't waste your time with this group.

T

Teresa Moore

While I had no issues with the loan itself, getting in touch with these folks isn’t what it should be once the loan has closed. I was well aware they would sell my loan soon after closing but the first payment goes to them for processing. Two weeks ago I sent my payment. Last week I called a few times to the local number posted above. The answering machine identifies the receiving end as home services lending but no one ever called me back. Today, same outgoing message. I finally found a 1-855 number and spoke with Penny who seemed more concerned about how I could have found a different number than the actual reason I called which was to determine if my payment had ever been received. After several minutes of drilling down my questions in response to the vague answers I was getting (like: once we process it, we send it to accounting and should only take a couple of days). OK. When did you receive it? On the 7th. Has it been sent to accounting? Oh, Yes. But it’s the 13th now, shouldn’t they have processed it by now? Well, give it until the end of the week. Twenty years ago this would have been expected. But not with the technological advances we have made. To stay competitive, they will have to A: remedy their incorrect contact information available on the internet and B: find a speedier way to process payments. It should not take three weeks. If it were not for the issues I have had in reaching them and the delay in processing my payment I might have given them a 4.

J

Jamie Fritz

You know the feeling. The one where you find the one, the home of your dreams. You plan out every room, which kids went in which room. You plan out what to change and what should be remodeled. Hopes and dreams start to build. That was us several months ago. Being a blended family we were so excited to find a house that would accommodate all 6 of us. It was like it was meant to be. Early on in this process our realtor explained that the particular house might be an issue since it wasn’t a typical cookie cutter. So we did the research and sought out a special lender. One that would take into account how special this particular house was since there are absolutely no comps to compare it too. We were assured by this lender that this would not be any problem at all. So we proceeded ahead. We started buying boxes and deciding what all went with us and were eagerly anticipating this new transition in our lives. And then one week, yes one week before closing they told us the loan was rejected due to the house not having any comps. One week before. All the dreams, all the plans came crashing down. So in short. Do not trust this place. They will ruin your dreams. Find a lender who doesn’t lie to you and can get it done.

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