West Byfleet, United Kingdom
92 High Rd, Byfleet
N/A
+44 1932340155
DeliveryTakeaway
Good oriental food but service is a bit slow they seem to concentrate on their phone orders and keep walk in customers waiting.
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Just ordered a takeaway to be delivered. The stir fried chicken and mushroom was raw. When my partner called up to complain and ask for our money back the manger was rude and argued with him that it wasnt, it was pink and still cold on the inside. Also the delivery driver was very rude. Don't order chicken from here if you don't want to be Ill
Excellent food and really nice chinese owners - recommended
I tried this again for the first time on more than 30 years, because it changed hands a long time ago and it used to be dreadful. Sadly I can say things have not improved. The seating/waiting area was cold and unheated. The food was pretty awful. The sweet and sour sauce was far too sharp like cheap vinegar and not nice at all. The Special fried rice (Yang Chow) lacked any flavour and had a very small amount of cheap ingredients, mainly vegetable bits with almost no meat, chicken, prawns etc.. The chicken balls were flavourless and not nice. I could go back and tell the owner, but to be honest it's not worth the time and trouble. They simply get upset and ignore feedback. Nothing ever changes, usually they go out of business wondering why they didn't get any customers. Needless to say I won't be going there again, I only went because the China Chef was closed and even then the Honey fountain was not at all busy. My wife is Chinese, so I know what should be reasonable quality. I don't recommend this takeaway at all, avoid at all costs! If you want food that is a million times better and laughably, cheaper than this place, try the Royal Chef in West Byfleet.
Takeaway ordered on Saturday 9th June. Food was good, but waiting one hour and 45 minutes for delivery..you are having a laugh. Don't expect any customer loyalty from me. Not even an apology when it was finally delivered. Oh and the telephone was constantly engaged as I did call on about 30 different occasions. Extremely poor service.
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