Honokaa, United States
45-3565 Mamane St
N/A
+1 8087759518
I went on the Waipio valley wagon tour while on vacation on the big island. The shuttle was a small minivan that had really big tires and 4wd. The tour leaves from an art gallery, the artwork inside was very pretty and the ice cream for sale in the back was good. The road into the valley is very steep and narrow. Our driver was excellent at navigating the vehicle because he had to allow other cars to pass. Once in the valley he stopped so we could see the waterfall and take pictures. He also told us about the plants, people and environment in Waipio valley. He stopped again later so we could get some pictures by a stream that ran into the ocean. The valley is very pretty and I'm glad I took the trip. The critique I have is that it was sometimes hard to hear the driver in the back of the van but I was able to ask questions when we stopped for pictures.
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We took a chance. We read the other reviews, the warnings and thought "what's the worst that can happen, we have a bad experience and a funny story?" Instead we had a lovely experience and a great story. We got to the pickup location early enough to use the bathroom and checkout the strange and cooky gift shop. Then Bob came on time with the white van. Yes, we had to wait a little bit for the last two members of the tour. I'm glad we didn't leave without the others. Yes, the van is old and smelly, but who cares? It's a van. Bob the tour guide had a lot to say about the valley as we drove down the hill. The mule cart is why we signed up for this tour instead of the van tour. The mules were cool. The cart is open enough to see everything and take great photos. We saw wild horses. It was a great tour. Bob was a good tour guide. Bring good bug spray. Thank you to Bob, Jim and Maui (the mules) for a great tour.
Really a pretty great experience for the money. Unless you want to make a pretty strenuous hike or rent an expensive 4WD, this is probably one of the best ways to see the valley floor. I personally wasn't bothered by the van ride down the trail, and felt that it added to the overall experience.
Alden Barnes was our driver, she was incredible! Very friendly, knowledgeable and kept this experience amazing every step of the way. I would highly recommend this experience to others.
Fun and very informative about the plants in the valley along with the history of the valley. Tour was short but I knew that going in due to other reviews.
See Douglas. He's the best your guide
Worst customer service ever, the woman on the phone is rude and all around the WORSE CUSTOMER EXPERIENCE EVER with RUDE employees. I felt like I was BULLIED and was glad it was over. Waipio is Amazing!!! BUT don’t go to this company save yourself the pain. .. I would spend a little extra to go with someone else.
Bob was our driver, he gave alot of informatoon and the mile ride was a great experience. He was a great driver there would have been no way I could have driven down. But I felt at ease in the van.
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