Fairfield, United States
2459 Auto Mall Pkwy
N/A
+1 8773601950
In-store shopping
Car washOil changeRepair services
I had to bring my car in, and leave it, for what turned out to be a minor issue, but the service person, Raquel, was very nice. She kept me updated on the progress of my car after I left. As it turned out it was operator error and it was explained to me clearly so that I could avoid a second occurrence. I was impressed with the patience she showed. I also like the cleanliness of the waiting area.
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Great service team.
I moved to new area and Hopkins Acura was my nearest Acura dealer. I had my car serviced here for the first time. They finished the job well, which was to work on the airbag recall and done within the time estimated. Personnels were kind and helpful. And there was spacious waiting room. I took a nice nap. In addition to all of these, it was very nice to have the comlimentary car wash too. It's an excellent place to be serviced.
Friendly staff. Ordered a few things for my car and for installation. Great work, orders came fast and without asking they gave a promo discount. Thank you!!
What an absolute pleasure it was to buy my new car at Hopkins of Fairfield. The research I put into what car I wanted and where I wanted to get it was more stressful than the actual experience at the dealership. I can not say enough on how cool, helpful, and sincere it was working with Matt. The guy spoke to me like I was a human being and not just a possible sale that would boost his income. It was a very genuine process. We narrowed my options to a couple of cars and were able to nail one down. Matt was able to give me full attention even though the place started getting busier through the day. He introduced me to the service team including Jessica who kept the good vibes going as she was super nice. It is truly a family type atmosphere inside of that place.. It's simple. If you are thinking Acura, go to Hopkins Fairfield. I had closer options but drove 90min there instead.
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