Horley, United Kingdom
Horley Rd
N/A
+44 1293776377
DeliveryIn-store pick-upIn-store shopping
This is the first time I have received live fish by post so I was slightly sceptical and a bit nervous. Absolutely nothing to worry about. Arrived 9.45am, very well packed and still warm. Introduced into my tank as usual and gave a light feed 2 hours later, ate very well and all looking fine. Now looking forward to watching them grow. Thanks to all concerned and I will be back.
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Very friendly and polite staff in here. The fishes variety is amazing. You will find everything you need for an affordable price. I'll come back for sure.
First order for our new tank. Easy to navigate website, quick and simple ordering process with a straight forward checkout system. Packaging was amazing, with insulation bag and heat packs. Unfortunately, one fish didn’t survive the journey (maybe scared of the dark), but once notified, received refund for said (dead) fish the next day. The remaining fish are all in amazing condition. Will definately shop again, and would highly recommend. Thank you for our first fish!!
I ordered a 15 mixed cichlid pack from here and was a little worried about ordering live fish online but I must say I’m very glad I did! I needed to change my delivery date due to work but all it took was a quick email to ask about it and Meghan changed it right away. The fish arrived on the new day I selected all alive and healthy and the colours on the fish are beautiful much better than most I’ve seen in pet shop’s. If your worried about ordering online don’t be I will definitely use them again.
Super customer service, communication and the fish themselves that were received well packed and in great time, the route tracker was also particularly helpful. I’m very impressed with the whole process that Aquatics to your Door deliver! Your ease of help for new starters and the guidance on your webpage, all through from ordering to delivery everything has been an fantastic experience. The staff clearly put a lot of effort in getting a job very well done, the fish are amazingly looked after ! Keep up the fantastic work we will have no issues in using you again very soon. Many thanks
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