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Horncastle Medical Group

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Horncastle, United Kingdom

horncastlemedicalgroup.co.uk
General practitioner

Horncastle Medical Group Reviews | Rating 3.6 out of 5 stars (5 reviews)

Horncastle Medical Group is located in Horncastle, United Kingdom on The Old Vicarage, Spilsby Rd. Horncastle Medical Group is rated 3.6 out of 5 in the category general practitioner in United Kingdom.

Address

The Old Vicarage, Spilsby Rd

Phone

+44 1507522477

Amenities

Toilets

Accessibility

Wheelchair-accessible entranceWheelchair-accessible toilet

Open hours

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G

gingeronium

(FAO Horncastle Med Group management team) - I have edited this review to reply to you. I tried to phone this morning, but was on hold for over 16 minutes and I really didn’t want to take a call space up any longer, in case someone needed it urgently. What I would say, is to maybe spot check your reception more frequently. It’s happened on numerous occasions and continues to happen, so I’m sure you’ll see and hear what you need to. Maybe some extra training on people skills would benefit this member of staff. Like I said, it’s such a shame as it really is a wonderful practice). - - Original post to follow: Brilliant practice - but like a few other reviews on here, there is one really rude receptionist. She was on the desk again this morning (8/10/2020). She really needs to learn some manners and show a bit of respect towards patients. The way she spoke to an elderly, infirm gentleman was unacceptable - and to everyone else too. Not acceptable. Please remember that these are difficult times for everyone - you need to show patience and respect towards patients.

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Elizabeth Graves

Have been a patient at this practice now for 4 years. I'm a trained nurse and very particular. I've nothing but praise for the whole place. Treated with kindness and respect from everyone. If I could award more stars I would, well done.

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oily lampman

walked in with a life threatening asthma attack! not much ability to breath left! instant, life saving help, bless them all.

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Jenny Brant

Everything fine with this practice. Would get five stars if not for the one v.unfriendly receptionist who quite frankly stands out from the others who are nice, friendly and helpful

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Mick Gosling

Had a mishap at work a cut to my head Popped in seen within 10mins Absolutely excellent

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