Hornchurch, United Kingdom
136 High St
N/A
+44 3457345345
Wheelchair-accessible entrance
Been calling the Hornchurch Branch since 12:15 this afternoon. 16 calls later (time now 15:34) and still no response. So much for opening my Business Account. They are incompetent and a serious waste of time. But I bet if I owed them money, you would see how fast they would be ringing off my phone. Think I might also change my current account. can't bank with a bank that doesn't answer to their clients. Disgraceful and very unprofessional. 27/10/2020. They don't even deserve 1 star...they deserve a bag full of ****.
like
Shocking managing, and pure incompetence- even prior to covid 19 restrictions. Once waited two hours to deposit money, and the staff had an atmosphere of annoyance and frustration- how dare i deposit my money so late after having to queue for two hours. Also very common to just be put to the side, told to wait and forgot about for hours at a time.
Having had a Barclays Bank account since 1962 Hornchurch Branch is the worst branches I have had the misfortune to use. The only branch to be as bad or perhaps even worse is Gidea Park. The only reason I stay with Barclays, to be honest, I can't be bothered to change.
3 cashier stations but they are never all used. The service is incredibly slow on a good day. Most of the time have to use the machines am which are a pain at the best of times I guess it serves a purpose as long as you’re not in a hurry! I’d recommend a different branch anyday.
I wish I could’ve given zero stars to this branch . This is based on my experience with the business manger . Seriously ..don’t bother with this bank .
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