Hornchurch, United Kingdom
172 Hornchurch Rd
N/A
+44 1708457100
In-store shopping
Although we did not buy a car the staff were extremely friendly and helpful. They allowed us to test drive without any prior appointment. I would have given them 5 stars but felt that has to be reserved for customers that actually buy a car. (They were second on the list of our first option fell through.
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I bought an Astra using the Click and collect service. Very helpful did what they said they would with no pressure selling . I am very happy with car .
Well where do I start found this car online rang up spoke to John Who was extremely helpful went the next day and saw the car took it for a test drive and then realised I’d made a mistake over what I thought the advertised price was which was my mistake but seeing as I’d already read all the reviews and well trust me there’s not a bad one there And this place has been trading for 40 odd years another thing that was a selling point the car I purchased was purchased some years earlier and the lady had looked after it really well and come back and traded it in and brought again from this place which sort of says it all really I’ll probably do the same in about four years what I liked about this garage was no pushy salesman right down to earth and excellent service wouldn’t hesitate to recommend this place to anybody
We purchased a Kia Sportage with a 3 month warranty. After 5 months the shock absorbers that hold the hatchback door up failed. John at Clayhall, immediately identified the problem, and replaced them, when the parts were available, despite the warranty having expired. Great after sales service, from John, who clearly believes in looking after his customers. Recommended.
Quick response to email and followed up with phone call. Arranged a test drive and they couldn't have been more helpful regarding the car information and part exchange. Dean and Rick made the whole experience very pleasant . I purchased the vehicle and they did everything I asked. I was told that I could call any time if I had any queries which I have done twice ( no problems with the car just general queries ) Not your typical secondhand car sales shop at all !!
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