Hornchurch, United Kingdom
Elm Park Hotel, Unit B, New Elm Park Hotel
$$
+441708478017
N/A
Ordered a coffee for delivery. I only live a 3 minute drive away from the restaurant. I called in advance as it has happened before so I wanted to ensure it was of good quality. Costa should be responsible for how their food leaves the premises. This drink is meant to be a large cappuccino. I have ordered from Greggs in Hornchurch before and haven’t had this issue even though it’s much further away.
like
Amazing young girl she served me ,her name was Cleo ,very good customer service. Very polite to me .
A nice spacious Costa in a decent location with competent staff.
Quite busy Costa. Always got customers coming in and out. Quite big inside.
Only 1 member of staff was working so we had to wait nearly 15 minutes to be served. It is extremely uncomfortable to stand and watch one person rushing around behind the counter. The lady was clearly feeling pressured and did a remarkable job in the circumstances, remaining polite at all times and doing her very best. There is always a considerable wait to be served in whichever Costa's we visit but today was a particularly uncomfortable experience. The 5 stars are for the employee's conduct otherwise it would have been 0 stars.
Wasn't as busy. I had to ask for the tables to be cleaned. The staff were super friendly.
Was walking past this branch when I noticed people sitting inside, so of course I had to go in for the original Costa feeling! Hadn't heard any announcements that this store would be reopening for sitting in. Had to use the QR scanning code at the counter so that we could be recorded as visiting the store. All food items we wanted were in stock. Drinks were made the right way. Thank you :-)
Perfect cup of coffee. Nice and relaxed. Clean and tidy too
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