Hornchurch, United Kingdom
Harrow Lodge, Hornchurch Rd
N/A
+44 1708457040
Wheelchair-accessible entrance
Well what wonderful place to visit for Christmas! Well worth the short que. The lights were amazing and all of the staff there were very helpful and friendly. Hats off to you Havering mind charity
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An excellant charity who look after people through mental health problems Empathy, caring, understanding and supporting
A great organisation to help you with mental health
Not happy with the way I got treated by a group member and by staff several months ago. I did not like the way the MIND dealt with me, making me feel small and weak like a victim by grabbing my device from my hand in which I did not give this staff member permission to just grab my device and look at it. It's like she snatched it out of my hand, thank goodness I got it back. I had a meeting with the staff and felt very belittled and upset and felt like I could not say anything. They told me I could come back in 2 months time but its been over 6 months now and I have no email or such to say I could come back. This has had an impact on my mentality however without the service I am becoming more confident and have made a lot of progress. On the website MIND claim to make sure no one suffers with a mental health problem alone, why am I not getting any support and help then, and feeling like I am alone? All these organisations and other organisations really don't seem to care. In the beginning when I first started It was a very nice place, everyone seemed supportive and the organisation worked hard to provide opportunities for everyone. If it wasn't for some problems I encountered with a group member and the lack of support from the staff over the situation I would have given this organisation a 5 star rating. I enjoyed the festivals and it was great helping to raise money for a great charity, but its not great anymore to me and I will never go to one ever again.
The staff a so helpful and friendly
Deli
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