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Upminster Bridge Surgery

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Hornchurch, United Kingdom

upminsterbridgesurgery.nhs.uk
Medical clinic

Upminster Bridge Surgery Reviews | Rating 3.8 out of 5 stars (7 reviews)

Upminster Bridge Surgery is located in Hornchurch, United Kingdom on 126 Upminster Rd. Upminster Bridge Surgery is rated 3.8 out of 5 in the category medical clinic in United Kingdom. Upminster Bridge Surgery is a company based out of 126 Upminster Road, Hornchurch, United Kingdom.

Address

126 Upminster Rd

Phone

+44 1708440642

Headquarters

Hornchurch

Amenities

Toilets

Accessibility

Wheelchair-accessible entranceWheelchair-accessible toilet

Open hours

...
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Lisa Huckstepp

There has never been an instance where i have felt let down. Don't get me wrong, we can all come across as curt on the phone when we are busy, but when the chips are down, these guys step up. I am forever grateful for the care i receive. Many thanks x

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Diane Lambert

This surgery (the receptionist and the doctors) are second to none. Very attentive to your needs and appreciate an individuals concerns. They have always treated me well and do their best to accommodate appointment requests. Highly recommended. Diane

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K P

appointment was at 5:50. I was called by a lady at reception to ask if I could change my appointment on same day to 5:20. I assured her that I finished at 5 so I may be able to get there for just after 5:20 she said ‘no just stick to your time’ so I said ok. I arrived at 5:30 and told them that I was waiting. She rudely said ‘take a seat’ as though she wasn’t really bothered that I was here and early for my appointment. It got to 5:50 and there were still 2 people before me to be seen. I was eventually seen at 6:20 when I had been waiting for this for a long time. I then said ‘what time do you call this’ as a joke. They didn’t find it very funny. So I said ‘you won’t see people if there 5 mins late for there appointments but you leave me and other people waiting for over 30 mins to see you. We all have things we need to do but don’t tell patients to not be late if you won’t even let them be seen on there allocated time. I was very disappointed in there attitudes while I was waiting too. Very unfriendly staff.

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Nancy Ionescu

This surgery is the worse ever. My cousin had an appointment 2 days ago and he had to wait frw hours for someone to see him. The receptionist is very rude and they only got to parking spots for patients that were already taken. Highly NOT RECOMMENDING!

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Hayley Wood

Reception staff stern but kind. Medical staff very attentive and caring, they are very good at what they do. This site has all the opening times wring through - it closes at 6pm most days and they shut everyday for an hour for lunch.

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Elizabeth Judge

The staff are quite abrupt and the GP not too friendly. I ran out of a repeat prescription. Entirely my own fault and was told on the phone that I'd have to wait 48 hours for one. Not helpful as this was on a Friday. I eventually went into the surgery and they sorted a prescription because I was suffering but I could have been helped in the morning. If I'd accepted what that told me I'd have been left to suffer until Tuesday without medication I take every day. Lastly, not their fault but there is no female GP so if gender is important for delicate matters then this isn't the best surgery to attend.

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Ben Winters

The surgery is excellent, staff are always warm and friendly and after ringing recently for an appointment was given one for the same day without any fuss or question. Glad that I joined this particular surgery!

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