Hornchurch, United Kingdom
104 High St
N/A
+44 1708446430
DeliveryIn-store pick-upIn-store shopping
Wheelchair-accessible entrance
Very clean, good social distancing and cleaning after every customer. Helpful, friendly staff. excellent optician, very efficient . I would highly recommend.
like
Staff are always curtious, friendly and helpful
Friendly and approachable staff, efficient service and always professional. Whenever I have needed last minute emergency appointments, staff have always gone above and beyond to get me seen as soon as possible. They put me at ease, provided a thorough check up and I feel I can really trust the care at Vision Express Hornchurch.
Have been going to Vision Express Hornchurch for years and I cannot fault their service. The whole family uses them and we have always left happy. Advice is always given in a professional manner and clear guidance is given. All staff are always friendly and accommodating.
The only reason I am giving this review is for the time management this branch has. I booked an appointment online at 9AM , for same day at 4PM . All the booking slots were available for the day . At 3.30 I receive a phone call , where they told me that they were fully booked for the day and offer me an appointment another day. I don't understand how it took them all day until they realized they are fully booked for the whole day and they are not linked with the online system. So basically you are booked but you are not. I am not talking about the services they provide, just the time management.
Deli
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