Horsham, United Kingdom
Swan Walk Shopping Centre, 49 Medwin Way
N/A
+441403240456
Avoid like the plague!! Very poor customer service - the website boasts that they have been in the business for decades, yet the very unpleasant Eastern European lady I spoke to today gave the impression she had only been in the trade for about 2 weeks. She briefly looked at my silver bracelet that needed repair (which is not worth more than 50 but has sentimental value to me), took it to the back for her husband to look at (who never bothered to come out), returned and just said - "We can't help you. Sorry." I asked her if there was a reason she could not help, but she repeated the exact same sentence then told me to go elsewhere. I asked for any recommendations but was told to look around myself - all in a very cold manner. To the shop owners - in this day and age you are only as good as your online rating. Perhaps try treating your customers with respect. To all potential customers - give this place a wide berth, extremely unpleasant experience.
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Absolutely poor customer service very unhappy staff and very rude will not be returning to this place as I found out they are the owners it's had bad reviews from other people I have spoken too in my area
Deli
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