Horsham, United Kingdom
1 South St
N/A
+44 8000851491
Wheelchair-accessible entrance
The friendliest and most helpful service I have received at any Santander branch. Julie was incredibly professional, thorough and reassuring with any queries I had, and followed up via a call too - thank you!
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I visited the branch today to request a signed copy of my bank statement, the young lady was very helpful and complied with my request in full. Thank you for all your help.
As a current customer I wanted to change the type of account I have. I spoke to somebody on the phone who told me to pop into the Horsham branch, no appointment necessary. Went in and was told they couldn't see me, that I needed an appointment and the first one they could offer me was over 3 weeks away which is too late for me and a very long time to wait anyway. Came home, went on line and opened the type of account I needed with HSBC in a matter of minutes and 3 days later I have a new account together with bank card! Bye bye Santander and your shocking customer service and ridiculous waiting time for current customers.
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Wheelchair-accessible entrance