N/A
+529981113741
Got kicked out of the hostel with no arguable reason! Here what happened from my friend's perspective: I did not get a chance to stay here since I got kicked out, so I can only comment on the owner and his partner. I went out at night in Playa and got robbed on my way back to the hostel. My friend let me borrow his computer and I was frantically trying to cancel all my cards while my friend was kind enough to stick around and help me out even though he was clearly exhausted. At one point he dozed off and sleep walked into the wrong room. I was distracted trying to deal with my problems and did not notice. A few minutes later the guard came to kick him out and I thought no big deal of it as it was a very honest mistake and I can say there was never ill intent and even the guests who came out and pointed out the mistake were very calm. A few minutes later the staff told my friend to pack his bags and get out. I tried explaining my situation but never got to finish as the owner just kept interrupting me and eventually decided the best solution was to kick both of us out. The owner even threatened to call the police twice on us while all I was doing was trying to explain the situation which I never got the opportunity to do. Honestly just seems they took a spur of the moment decision and jumping to conclusions. Terrible experience as we were left stranded.
like
The place is cool, clean and the location is quite good too. There's a basic breakfast included, there's AC in the room, a rooftop and it was cheap in average. The staff was nice and friendly. The only con was the lack of atmosphere because it was just me and another girl.
Wasn't willing to accept a price I was offered online, claiming it was a mistake. It's a shame we couldn't have this discussion prior to my check in, and not after my check out. Facilities are lacking. Staff is very nice.
Super nice and new Hostal in playa del Carmen, very clean all rooms and the owners fanny guys. Recomended 100% !!!!!
I did not get a chance to stay here since I got kicked out, so I can only comment on the owner and his partner. I went out at night in Playa and got robbed on my way back to the hostel. My friend let me borrow his computer and I was frantically trying to cancel all my cards while my friend was kind enough to stick around and help me out even though he was clearly exhausted. At one point he dozed off and sleep walked into the wrong room. I was distracted trying to deal with my problems and did not notice. A few minutes later the guard came to kick him out and I thought no big deal of it as it was a very honest mistake and I can say there was never ill intent and even the guests who came out and pointed out the mistake were very calm. A few minutes later the staff told my friend to pack his bags and get out. I tried explaining my situation but never got to finish as the owner just kept interrupting me and eventually decided the best solution was to kick both of us out. The owner even threatened to call the police twice on us while all I was doing was trying to explain the situation which I never got the opportunity to do. Honestly just seems they took a spur of the moment decision and jumping to conclusions. Terrible experience as we were left stranded.
The dormitories are very crowded (they put 12 persons in a room of 8 persons). Some beds are just 20 cms separated from each other!
Very friendly staff and great service !!!
Deli
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