Hounslow, United Kingdom
305 Bath Rd
N/A
+44 2085702526
Toilets
Most impressed and happy. Great advice, and great service. I avoid going to the dentist, due to previous bad experiences, dentist was highly professional and considerate. My teeth issues were many, but happily resolved. I would highly recommend.
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I needed urgent treatment and so I went to this practise for the first time. I was very happy with the dental practise and the amazing service. I would definitely recommend and will be going there again in the future.
Having gone here for over 10 years I've always had to wait up from 30 mins to be called in. I called, running late because of a work emergency I was told I was even later. (had noted 12.15 for 12.05.) I was offered to squeeze in but troubled with parking because it took a while. I found I was struck off for being late a second time because they were ready sooner than the receptionist had just said before I reticketed the car only just outside. The practice manager refused to speak with me about it. Just unlucky but it done me a favour.
If I can't give any start I would have done it. The receptionist is very rude, unprofessional. I called to cancel my daughter's appointment she told me in a rude way your daughter is not registered with us, I told her I called last week and I booked for her she says rudely no no and ended the conversation buy hanging up the phone, I called again she put me on hold for long time until I got bored. NEVER AGAIN deal with this place.
Absolutely rubbish service. Quick to take deposit in advance and confirm a appointment 3 to 4 times in advance but cancel on the morning at 8.48 before the 9.30 ...but then they make you beg for your refund. Unprofessional staff. Do not recommend at all. Both Receptionist are rude, one with a greying problem who demands respect when she has none to offer with poor professional. Liars and thieves. Refusing to give the refund over the phone and made me come to the practice. Do not use. Time wasters. Plenty of better dental practices in hounslow with close to 5 star reviews and not known for breaking peoples tooth and over charging them. Word of advice - customer service... customer is always right especially when you as a practice are making the mistakes. Rubbish experience rubbish staff.
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