Hove, United Kingdom
14A Western Rd
N/A
+44 1273739305
Terrible service and treatment. I went in for an acrylics take off and gel manicure. It was clear that the lady was inexperienced/had learned bad habits. She cut me multiple times even when I asked her to be gentle and careful (she never apologised even though I was clearly bleeding!). They definitely refill with cheaper nail polish. the finish of the gel nails was too thick, streaky and bumpy. When I asked her nail tech to fix something, her attitude changed completely and she called the manager. The manager then pretended that she couldn't understand but it was clear to see that my nails did not look great. As a solution, she put a top coat and asked me to place my hands in the dirtiest UV light machine. My nails still didn't look great. Terrible terrible experience! Ridiculous and disgusting.
like
It was ok the first women I had who had shaped the nails was not nice and cut the side of my finger also quite a lot of the nails weren’t straight and I told her and she didn’t care and made out like she didn’t understand, the second women who was painting my nails was extremely nice we had a good chat and she did a good job.
Good place for all your nail needs
Terrible experience. Came for a “luxury pedicure” as listed and walked away with a good chunk of my heel missing, alongside an overall poor pedicure. After rushing through my friends shellac acrylic set (again, poorly painted...) the technician began my pedicure with a rough start. Even when filing my nails, she was very rough and demanded I “look away” because I was too tense. Next she came with the callous remover. Thankfully she applied a new razor however literally all of the tools were disgusting, clearly not sanitized and just tossed in the cart. She began to swipe at my feet pretty roughly and took out a big chunk of my heel (see photo below). She showed absolutely NO remorse and just aggressively pressed a napkin to it and then, without explaining or asking, she grabbed a bottle of antiseptic and literally poured it on the open wound. At this point I exclaimed and was in tears to which she said “you’re a cry baby”. She continued to use a scrub and lotion on my feet. Blood was everywhere. She then grabbed a cotton ball and taped it to my foot. A 5 discount was given. Overall, don’t bother going here. There are plenty other options that will give you a clean environment, better overall product and good customer service. This place failed in all areas. It’s worth noting that when she went to the basement for whatever reason, she came up and immediately the entire place smelled of marijuana. No judgement, but surely not at a place of business.
this place is amazing TONY IS THE BEST ask for him ask for him as a teen i think this place 10/10 and i get my nails done alot thanks guys for the best nails :)
It's ok. The other person working was having a good chat but the lady doing mine didn't say a word after choosing to do frenchies. They look ok but some of the tips don't quite reach the corners, there's the odd lump and a few brush stroke marks. They're okay but a bit of a rush job.
Professional friendly polite and amazing nails
Good job overall. Love to have my nails done by a professional like these guys
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