Hove, United Kingdom
149 Church Rd
N/A
+44 3457345345
Wheelchair-accessible entrance
I was told it was impossible for me to deposit a cheque with a person rather than a machine because I'm not a business customer. I know this is untrue due to a previous complaint about what came across to me as intimidating behaviour by the branch manager when I was told by the complaints department it is the customer's prerogative to choose. Only after I said I'd pay it into another bank did the member of staff backtrack and acknowledge that it is possible. Why does this branch not value its personal customers?
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No queue, plenty of staff to help and had a really lovely man help me,
The Hove branch alarm has been going off all weekend, and this isn't the first time. Yet security hasn't come once... And to think they're supposed to be looking after your money!
Do not waste time or energy going into this branch if you are a Premier or Business customer. Staff here, are trained & geared toward helping overseas students and people over the age of 65.
Poor business banking service, not open between usual business hours in my world 9am to 5pm business service fineshed at 3pm so I couldn't get change. So I had to jump on a bus and go to the Brighton branch which still operates its business service until 5pm. Barclays should give its customers consistancy whatever the branch
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Wheelchair-accessible entrance