Hove, United Kingdom
117-118 Western Rd
N/A
+441273221100
Fantastic service and super responsive and polite, no matter how often I called or emailed throughout the process. I had a viewing arranged with them and ran a bit late. They waited patiently for me. When they noticed first property was not for me, the lady came up with a brilliant second idea understanding what I was looking for, and agreed to race there with me before her next appointment. During the whole contract process including referencing and such, Lizzie never failed to pick up the phone and help me out in a very friendly manner. Never made me feel stupid for asking for help a million times. Great experience all around
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We had a really superb experience with Brand Vaughan and in particular we had excellent support from Matt West and Sam Dracott. They sold our house quickly and were really proactive with arranging viewings and gave us regular feedback. They were highly professional but also friendly throughout and if I were selling in future I would use them again without any hesitation. Thank you Matt and Sam for our smooth sale process.
I would recommend avoiding this letting agency at all costs. They exploit tenants.
By far the worst lettings service I have experienced. Staff are disorganised and uncommunicative both between themselves and customers. I made a complaint which went entirely ignored for months until The Property Ombudsman were involved. Their treatment of student tenants is abhorrent and their overall service is inadequate. Legal information wasn't stored properly and staff turnover unsurprisingly through the roof.
very good agent. as a tenant they have been very good, our manager is always helpful and people come quickly to fix anything. The flat is very nice and price is fair.
Deli
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