Hove, United Kingdom
Furze Hill
N/A
+44 1273820275
Wheelchair-accessible entrance
Mum has been here a year and its been great for her. Great for us as she is looked after like a member of the family. Everyone is so kind and friendly. Throughout the pandemic is been good to know she is looked after and has company. Would highly recommend this home
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Beautiful nursing home with lovely caring staff. My mother in law was here for a period of respite for 12 weeks and she was so happy with everything. The home is very attractive and well thought out with fun activites that take place every day. My mother in law felt like she was on holiday and didn't want to return to her flat! I really appreciate all the staff there did for her, the manager really helped me with advice and guidance and everyone was helpful and kind. Highly recommended!!
Very rude incapable receptionists who repetitively gave me a wrong number to call thus was unable to talk to relative who stays here. Relative sounded incoherent and unhappy.
I've had the pleasure of working at Gracewell of Hove for the past seven months and couldn't be happier. Such a lovely bright and clean home, with excellent care throughout from all staff. wouldn't hesitate to recommend it or if needs be, bring a relative of mine here to stay.
My father in law has been a resident at Gracewell for nearly 6 years since when it was called The Pines and I have nothing but gratitude and respect for all who work there. My father in law can be a difficult man but he is treated with familiarity and compassion from all of the staff. I love the relationships he has formed there because they have enabled him to have a new chapter in his life rather than 'wasting away in a nursing home' which he was worried about. The previous review on here shocked me as in the 6 years that I have been a 3 times a week visitor to the home I have never witnessed, experienced or heard from any of the residents or their families (many of whom I am now close friends with) any resident being treated in the way they describe. If you are looking for a care home for a member of your family I highly recommend turning up for a look, a spontaneous visit should show you all you need to know about a care home and this one is lovely.
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