Huddersfield, United Kingdom
1008 Manchester Rd, Linthwaite
N/A
+44 1484843999
They couldn't help me immediately, so were happy to give me the number of their competition. I'd call that very sporting in this day and age. Thank you for your help, it's much appreciated.
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Excellent service. Prompt arrival. Friendly, professional driver, Would recommend.
Great improvement. A few weeks ago this would have been a 3 star rating based on reliability but terrible customer service. The App is great but also the whole team seems to have had some sort of customer service training. Telephone service is now polite and patient and driving staff are courteous. Well done guys, keep it up. Let's not have to go back to 3 star service.
The customer service at royal taxis is fab!, pre booked a taxi with huddersfield at 5:00 in the morning and as usual they were late. I called royal and had such a lovely dispatcher and he spoke to me in such a kind way which Huddersfield haven't in 5 years of using them, definitely changing services as i recommend you all do the same!
I spoke to someone over the phone and he was just down right rudeI called back up and was telling him where I booked my taxi for as I wanted to cancel it and he cut me off what I was saying and butted in saying ‘What about it?’ Several times I then said I wanted to cancel it and he said okay, cya bye and ended the call The customer service is terrible and they need to learn basic manner Not happy
other company let me down going to Manchester with my dog royal came within 5 minutes and better price car was clean driver was nice great service
Deli
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