Hudson, United States
2 Flagstone Dr
N/A
+16038821573
My husband loves Hudson Cycle Center! We live in Derry, and even though Derry Cycle is half a mile down the road, we always go to Hudson Cycle for everything. My husband has made calls to both Derry and Hudson for service on his ATV's and Bikes on numerous occasions, and not only does Hudson to it for half the cost of Derry, they don't have the stuck up attitude that Derry Cycle has! They are the best!
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Great local shop. Brian (who is the owner), cares about his customers and provides solI'd customer service. Rob (the parts guy) has a great attitude and knows stuff.
Quick service and easy to talk to, I have brought a Yamaha cruiser and a Suzuki dual sport here for tires.
I dealt with Jennifer over the course of a week looking at a motorcycle. This is my first motorcycle, and is the first of any bike I've ridden on the road. Hudson Cycle does not charge destination fees and other fees that competing dealers charge, which is a welcome surprise and an instant savings of several hundred dollars in some cases! The store front is small and packed with bikes and accessories. All of the staff were very friendly and welcoming, helping me with a helmet and anything else I needed. The owner and I had a friendly chat, my paperwork was ready in minutes, and everything was smooth. Just a few signatures and I was out the door! When I actually received the bike itself it was completely ready to ride. I got the once-over on the bike to explain its features and gotcha's, was asked to sign off the the bike was in good condition, etc. They even helped me load the bike onto my trailer. That last detail may seem like a small one, but I've been with friends picking up bikes and the shop flat out refused to help. The little details count! Hudson is at least 30 minutes out of my way, being in Manchester. Although I have a dealership down the road from me that will perform my post-breakin service, I will return to Hudson! Service like that makes the extra miles worth my while, and creates loyal customers. I literally couldn't be happier about the service I received, which just makes the bike that much more enjoyable!
Hudson Cycle has the worst customer service and quality of work I've ever done business with. I dismounted and delivered the wheels and tires from my Kawasaki Vulcan, to be mounted and balanced at Hudson Cycle . I placed wire ties through the inner races to retain the bearings and spacers. First, because I didn't buy the tires from Hudson Cycle they charged me double the normal rate (45 each) to mount and balance the tires. Secondly, when I got the tires back from Hudson Cycle, the wire ties were not replaced after balancing and Hudson Cycle lost the rear spacer. Thirdly, when I went to remount the front wheel the weights fell off the rim, literally! I called Hudson Cycle and talked to Brian, about the missing spacer. He was completely unsympathetic to my issue, said they didn't have the spacer and I was on my own to find a replacement. This is not the first time I've had horrible service at Hudson cycle, but it will most definitely be the last time I do business with Hudson Cycle.
They have great customer service. Thanks everyone at Hudson Cycle.
Histeria for a 3% discount. Well i come in and u can understand im not local. No questions about where im from and where i did ride from. Well after 52 countries around the world , you expect from a dealer which is making his living out of motorcycles a bit more passion for riders. COLD AS FISH and did not make pass a 10% discount for a world traveler. Well then drink your oil because if u treat like this your costumer u will close down soon.
I had the chance to experience these guys first hand today. Hurricane Sandy is upon us and I go to fire up my generator it won't start. Carb and tank are gunked up from not using it for a year. I called them and they said bring it right over and we'll look at it. I brought it in at 2:00 where they helped me unload it and called me at 4:00 and told me it was done. Cleaned carb and tank out. This type of service turnaround time is unheard of in this day and age. I would recommend them anytime! Great job guys!
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