San Marcos, United States
4365 Hunter Rd
N/A
(512) 945-2880
I will repeat what others have said--this is for sure a bait and switch place. None of the go karts are the prices that they advertise or will say over the phone. That being said, the go karts are still reasonably priced so I took a look and purchased a brand new go kart. Literally the same day that I purchased it, we gave it to my son for his birthday with a big party. In the first hour the intake manifold broke and two pieces of the frame broke. The following day I called them and reported it. They told me to drive to them, drop off the go kart and the owner will take it to his house, weld everything up and then I can come back to get it after he's fixed it. I let them know that's unacceptable since it was a brand new go kart, I don't want to have people welding it to fix it. I wanted it swapped out with a new go kart or at minimum new pieces. They said they would order the pieces but may be a while, for me to check back with them in a month. I called a month later, they said they don't have the parts and advised me to go in and have them weld it together, it'll be faster. At that point, I told them that if they cannot get the new parts, I had already talked to another local place that could get the parts quickly and I would do a charge back for the amount that the other shop would charge me. They said that's fine and that's what ended up happening. I took it to another shop and within the week, everything was fixed. Avoid doing business with Hunter Road Power Sports!!! They are very dishonest people. From the top, the owner Vern, all the way to the bottom.
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Very helpful, knowledgeable staff and great prices. Our kids can't wait to get their gocarts delivered next week!
Do not waste your time the machines there are very cheap Japanese off brands . After one month the taillight just fell off, then the guard which is plastic broke in half, so I called about getting a new taillight they said they would order me a new one it’s been two years and no taillight. Then the screw that keeps the chain tight ( which is welded btw) just fell off after just less then a year . Very cheap products and made very cheap do not waste your money!!! Please pay attention to the reviews.
I hate to read the negative review seening on how i have not experienced the negativity. I bought mine for my daughter but unfortunately it (ATV) had quit working within 8 months. I parked it saying i would get to fixing it. About a year later i decided to fix it. I ended up calling them and picked up a new carb. They have moved so i went to their location and had no trouble. Put on the new carb and it started right up. People have to understand that these ATVs come from China and are built much cheaper than other model's like the Polaris. I feel that for the cost which is a 3rd of others is a pretty good deal. I sure got my moneys worth ! I hope no one else has a bad experience but thats a lot to hope for. I will buy another one from them !
Just bought this bike. The shop manager was excellent answering any question I could've possibly had. Awesome staff and amazing service. THANKS GUYS!
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