Huntley, United States
12172 IL-47
N/A
+1 8475157484
No delivery
Wheelchair-accessible entrance
Just dropped off an Amazon package that I couldn't disassemble and two young men at The UPS store were nice enough to figure out a way to get it in the box without me having to pay anything extra. Highly recommend!
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Highly Recommend. Great quality. Great service. High Integrity. I was working on a quote for a printing request and there was some confusion as to what exactly I was quoted for in the very beginning. When the price went up as we were finalizing everything I was surprised. It was determined that I was originally quoted for a different (lesser quality) paper. Stephanie knew that I didn't have a good feeling about this situation that I and felt like I was being taken (which I wasn't - it was just a miscommunication). She contacted me and immediately honored the lower price out of courtesy. It was significantly lower! That was the best customer focused move I have ever been a recipient of and we will be return clients because of this service. The prints we had made came out beautifully as well. Excellent color and clarity on 3' x 4' prints. Thanks to all of you.
Allowed a friend to rant without a mask for over an hour while people (all older) had to wait outside. USPS or FED EX for me.
I sent a package guaranteed next day air for Carol Stream. I received it back undeliverable 40 days later. All the details of the return of the package to the store said it was received back 8 days before they ever notified me. They did not deny this fact and Stephanie, the manager on duty, did not have a reason or any legitimate cause for this delay. This has caused penalties, fees, additional overnight services, and they still refused to refund me my original overnight purchase that never made it to the address I have sent several packages to before. I will stick to USPS from now on.
Horrible experience!!!! THEY LIE ABOUT WHEN PACKAGES WILL ARRIVE TO CHARGE YOU MORE MONEY THEN HAVE PACKAGES SENT THROUGH THE LOCAL POST OFFICE FOR DIFFERENT DAYS THEY SAY WILL ARRIVE...CUSTOMER BEWARE OF THIS LOCATION DO NOT GO INTO THIS STORE.
very sad....no social distancing in this facility
This is a fantastic UPS Store. Always professional and friendly staff. This is also conveniently located on IL-47.
I went in for a simple drop off and to send out 3 packages. The gentleman behind the counter, Ed, was very friendly and inviting. There was also a UPS driver picking up packages and kindly waited till Ed was finished with my shipment to make sure it got on his truck before he left. For such a quick and easy visit this guy had a good impact on me. It's nice to see people are still friendly during the holiday season.
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