Hyde, United Kingdom
136, 65 Lower Market Street
N/A
I couldnt understand how this place got bad reviews because we've ordered from here quite a few times, never a problem, sometimes waited a while for delivery but other than that all good, that is until just now, the "upgraded" meal I ordered didn't warrant almost 5, like 4 strips of chicken and barely any rice more like a kids meal (Picture below - this is how it was when opened...) very tight with the food portions, even asked to include a bit more rice instead of salad (as last time I ordered I barely got any rice - not as if rice costs a fortune) got even less than last time, my takeaway tub was only half full, so just rang up and spoke to them, they kept pretending they don't understand and passed the phone to several other people, then was rude to me and my partner and just hung up the phone on us, safe to say won't be ordering from there again after this rude experience, so much for valuing regular customers, pretty much called us liars even though took a picture upon opening, not happy after that conversation with them, I recommend if you want decent portions at a decent price to go elsewhere, don't have to take my word for it though.
like
Excellent service, Excellent food cheers folks!
ABSOLUTELY APPALLING CUSTOMER SERVICE after placing a big order of milkshakes and cakes for delivery on Friday night. It arrived later than expected and when the driver gave us the milkshakes I could clearly see there was one still in his bag after we told him we were one short. The driver proceeded to say that it wasn't ours and that's all that was on the order. I called up and told the staff member on the phone what had happened and they said they would send the driver round again. Half an hour later and the driver had not turned up. I phoned up again and was greeted by someone shouting down the phone with a very aggressive tone telling me that the driver said he gave them to us all when he clearly hasn't. The man continued to go on cursing and shouting down the phone very loud to the point where I had to hang up. I am absolutely disgusted that someone could speak to their customers in that way. This takeaway is clearly very inexperienced in customer service and how to retain repeat business. As a result I will never be ordering from here ever again.
Fantastic food, needs to re open or let customers know what's going on!
Lovely little gem of a place in the Hyde of Hyde.
Lovely food really good quality x staff really nice too thanks x
Very slow. 1 hour and 40 minutes for 3 meals to be delivered on the same road. Overpriced, pretend they can't understand you. Don't answer their phone calls
Really nice food! Quite a new place and I think they're struggling with demand as we had to wait quite a while for our food! I'm sure they'll sort this out soon though!
Deli
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