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+441302831006
Purchased the Hot Tub 5 years ago It’s just had its 5th annual service and the customer service is still excellent. From the initial email and phone contact to Martin doing the service today I can not fault you. Very rare to find customer service this good
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Great service from an excellent company. From the initial contact, to the selection of our first hot tub; from the final purchase and delivery of our VitaSpa Grand hot tub, the team were outstanding. I have no problems recommending Hydro-Active Pools and Spas.
Helpful staff. Advice given which actually saved us money .
We were looking for a swim spa and visited Andy's showroom where we wet tested the XL4. Andy was on hand to explain the features and the advantages of buying a Vita Spa over other brands- the fact Vita spas are not filled with foam, which allows easy servicing and prolongs the life of the product, was a major factor in our subsequent decision to buy the XL4. Andy and his excellent builder Daz visited our house twice to advise on the extension we wanted to house the spa. The project has now been completed and we are delighted both with the swim spa and the quality of the overall build. It is very clear that Andy is leading a highly professional team and we thank our lucky stars we chose to visit his showroom. Honesty and integrity are very important when it comes to making such a big purchase and this business has both.
Hi recently got my tub from hydro active spas the service from start to finish as been second to none . I had ordered a hot tub from the company Tubs2u and have never experienced anything like it absolutely shocking the hot tub came it never worked so 5 weeks later they collected it leaving me 3500 out of pocket , they now say they don’t have the cash injection to refund at this time . I went to hydro active spas and they made me feel at ease buying another as I was very uneasy about getting another tub . I would recommend these 100% . Don’t do what I did and fall into the trap of thinking your saving money going online and thinking all the free goodies are a bargain , no bargain for me at 3500 Loving my new tub thanks Andy and the guys at hydro active spas
Deli
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