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Absolutely pathetic customer service. Nobody in the branch knows procedures. Misguiding the customers with false information
like
unprofessional staff..Manager or deputy managers are just waste fellows....I have been visited 5 times just to enquire about the locker service.. they invested my more than 30000 just for the sake of relationship to get the locker...and I am still waiting for the same.. Don't bother about my problems...
worst customer service in ICICI bank. In the month of April, two fraud transactions had been made from my icici credit card which I blocked in the month of March. After paying required amount, I put a request to block my card. I am account holder of this branch. I have marked a mail to few to other mentioned email Id's associated with your bank. Instead of addressing the issue, I keep on getting numerous call a day asking for paying the bill. I have already narrated the same thing to each and every executive who calls. One of the executive had visited at my place and same had been informed to him,he went assuring that he will arrange a call. I have been trying to figure out about the unauthorized payment of 9000 and 5000 . I had already put numerious complaints in icici grievance portal also.
Very poor service. They close the public dealing on weekdays by 3pm. Whereas the official timing for public dealing is 9.30am to 5pm.
Really icici is going down day by day.. I am 13 yrs. old customer and i have both current and saving account with them.. I am just going to close all the relation with ICICI because of their customer handling and the corporate management. They are worst than govt. bank these days..
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