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A small con having to pay 5 extra just to pick up an item from the store but very well organised. On arrival you enter your details via phone and wait to get a text informing you which bay to wait in. Order then brought out with no drama
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Brilliant how they are doing click and collect during covid. You buy your item online when arriving to collect you ring an automated number to let them know you are there, you wait in your car when your order is ready to collect they text you with a bay to go to and bring it out to you. Absolutely brilliant. Well done IKEA wish other places would follow suit
Open currently for Click and Collect only but the service is operating well. You must wait for them to email and tell you it's ready before driving up and parking in the designated bays close to the main entrance. Call them back and input your order number, and they will give you a collection point number to go to.
So much to see the only drawback is the tight spaces in some areas. In the current climate there are still too many people walking around you without thinking. The staff and IKEA are trying with protective masks and gloves they cannot control all the visitors. Some queues for the checkouts but it moves very quickly so not a problem.
During “new normal” I feel that IKEA is doing really well! Always find support and help whenever needed! Big THANK YOU to the guy named STEVE who was standing on the entrance door and helped us with our stuff. This guy is made of GOLD!!! Really good positive and helpful person. Hope you’ll have an amazing Christmas!
Deli
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