Ilford, United Kingdom
Ley St, Newbury Park,
$$
+44 2085544120
N/A
Kerbside pickupDeliveryTakeawayDine-in
Bar on siteGood for kidsHigh chairsToilets
AlcoholBeerCoffeeFree water refillsHalal foodKids' menuLate-night foodSmall platesSpiritsVegan optionsVegetarian optionsWine
It was crowded when we visited so the delay in serving us is somewhat excusable. It would have been nice if the food was served hot instead it was as if it was left out for 30mins and forgotten. If you're reading this I would reconsider your venue as the atmosphere is like a primary school canteen with a dull interior. The one positive would be the taste, it was home cooked traditional foods with a slight difference to my usual. Very thankful I didn't pay the full price.
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This was The Worst Restaurant I think iv ever been to in terms of service hands down! They told us they were busy on the phone and couldn't seat 9 people, and when we get there there was only two couples in the whole place and ample space to fit 20 people? So that was the first thing secondly we waited an hour for out starters to come and another family that came in got starters and main before we even had drinks? Before we knew it they were out the door just as we was about to eat our first thing?!? And then we se of us ordered main meals some didn't because the service was poor we were sitting silence no music no TV on nothing and they had it there and when we asked can we have something on in the back ground the women just kept saying huh? And looking at me? It was very awkward tbh... I asked for a bottle of water and it was warm? I had to ask for glasses and she brought 6 like she didn't see 9 of us sitting down??!? And when I asked for more she tutted and started muttering under her breath? So I'm like babes are you okay....? It was alot so I paid for what I actually ate took my family and left and went Morleys across the road! The bbq wings were divine \u200d️\u200d️\u200d️ but as for this leaf place, dead that.... However I will say just because I'm Not biased the food that I Did taste was actually nice it was only a starter of chicken ň stuff it was well seasoned but had bare unnecessary onions and I love onions.... But there ws alot. But because of the rudeness and poor service its a No from me.....
Very poor customer service. I live very far from this restaurant and decided to visit it once. I ordered 10 mutton rolls along with other food. They forgot to pack the rolls and I only realised this once I got home. I called them and a member of staff promised me that they will give 20 rolls as an apology next time I visit and said that he took note of my contact details. The other food that I ordered from this restaurant was mediocre, definitely not worth the price. The mutton kothurotti was watery for some reason which I had to throw in the bin. I visited the restaurant today and asked If I could have the food items that I was promised as an apology (20 rolls of which I paid for 10 of them from my last order). The member of staff said that there are no records of this promise and therefore gave me nothing. Please do not attend this restaurant unless you want to waste your time and money on mediocre food. Very poor service and will not be coming back ever again.
Good food and quick service at cheap price recommend
watch out for fake reviews about this place i have been here 2x in my life and both have been really really bad the first time very bad in house service, I even told the waiter who didn't really seem to care, gave me an excuse of we get more telephone orders, Saturday 7pm 3of 8 tables were full i went back a year later, here is todays review i thought i would see if anything had changed, nothing, if anything it has gotten worse. the TV was up soooo loud shortly after i sat down, i could not even hear the waiter, i tried telling him that it was up too loud and he looked at me with out even flinching, he did offer to turn it down. The table was dirty, the menu was falling apart as well. Dirty walls i ordered chicken in spinich masala, and some kinda nann by the way they don't do keema nann, or Peshwari, so i ended up with some greesy thin piece of bread that was falling apart as i was eating it. The chicken tasted like a reheat, the pieces were very small, and it was less than warm, within about 5 minutes the food was cold, also there was so much oil in the source you could see it on top, there was about 4 tables of oil in the source. The waiter didn't speak very good english. I'd hate to think what the kitchen looks like. i attached a photo, this was taken about 3/4 in the afternoon on a SATURDAY, there is a reason why its so empty
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