Ilfracombe, United Kingdom
Mullacott Cross Industrial Estate, 5a A3123
N/A
+44 1271866694
My down jacket was cleaned after getting it cacked in mud and it now looks like a new jacket. Cleaned and reproofed for a very reasonable price. Excellent service.
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Had my wedding dress cleaned and repaired, it looks BRAND NEW! So, so pleased! Thank you!
Amazing polite service. Got bright red printing ink all over my favourite light grey wool coat. Took it there asap and they treated it straightaway. Now looks like new! Can't thank them enough.
1 star is too much. Would never use again, had my wedding dress sent in which took over a month to come back to me. It came back in a worst state then it was sent in. Rips in the material where the dress wasn’t even dirty. My dress cost me 2000 and 120 for them to clean as a specialist service! Wether my dress was thousands or pounds, it’s my wedding dress and nothing will compare. They have ruined my experience and my dress. The face of the business Lauri is rude and completely unprofessional. In fact wanted to argue with me about my dress. I had to ask for an apology which was reluctant. Please read the reviews before using this service as I don’t want anyone to ever go through the arrogance and unprofessionalism of this company Second day when we requested to my property back we were told we could not have the dress and they have sent it to a seamstress which on 2 occasions had told them we didn’t want anyone to touch and we are within our right. Advised me he didn’t care who got involved and was again rude. Customer attitude as on many other reviews on here and their Barnstaple branch is something they need training on. Will update the review page as the proceedings continue but we will not let this go
Disgusting attitude and rude to customers, had my wife's wedding dress dry cleaned here and was returned dirty and ripped, when asked for refund both barnstaple branch and ilfracombe were very rude and didn't even apologise for what they had done, after they had looked at the damage they refused to return the dress and were rude again, this is still on going as we are still waiting for the dress to be returned, do not use!!
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