Ilkeston, United Kingdom
Rutland St
$$$
+44 1159441644
N/A
Kerbside pickupNo-contact deliveryDeliveryDrive-throughTakeawayDine-in
Good for kidsHigh chairsToilets
Wheelchair-accessible car parkWheelchair-accessible entranceWheelchair-accessible seatingWheelchair-accessible toilet
CoffeeKids' menuLate-night foodQuick biteVegetarian options
I've had a few items from the breakfast menu over the last few days and have been impressed with the speed and quality of the service and food. Decided to leave a review today because the gentleman taking orders and payments at 09:30 on the 17th of February was very professional and out a smile on my face. I know if Ronald Mcdonald was watching he'd be proud.
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As a truck driver I've visited many McDonald's over the years and this is by far the worst one to date, never had a a mcmuffin as greasy and badly presented as Ilkeston provide..please don't play catchball with my food..
One star because zero stars isn’t an option, I’ve found this McDonald’s service to be very poor, it’s the only location where I’ve been asked to park up in a bay to wait for just a single coffee, the staff then border on rude when asked why, I no longer buy food from this branch to to the fries being cold and the burgers appear to have been put together by a gang of infants, beware If you order a coffee on a loyalty card, they remove the loyalty sticker from your bonus free coffee which l think is incredibly mean, well worth taking the extra ten minutes to drive to another branch.
Shambolic visit thanks to the drive thru queue overspilling the drive thru lane and then the app playing up causing confusion. The staff did their best to help out, but it still took way too long just to get a couple of milkshakes and a hot chocolate than it should have done. And the milkshakes were too thick. And the paper straw had lost all structural integrity by the time I got two thirds of the way through my milkshake. But otherwise no complaints.
As always a disappointing overpriced trip to McDonald's. Burgers was okay but the fries like every other time I been was awful.
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