Illawong, Australia
351 Fowler Rd
N/A
+61295437333
Do not place your loved one into the hands of Heritage Illawong Aged Care, if you love them. My mother and sister were placed in the same place, under the previous ownership (Sir Thomas Mitchell Aged Care). The level of care was excellent. REALLY excellent. Staff were on a first name basis, food was excellent and the care was similarly excellent. As soon as Heritage took over, 30% of the staff were let go and the level of care fell dramatically. Few familiar faces can be noted on each visit. Avoid.
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This is nursing home that has been apart of the neighbourhood for over 15 years now. Great place for relatives that need help and can be kept close by in a nice environment. There is a newly build wall blocking off the sounds and cars seeing into the side units. The nursing home also takes care of it's appearance, it always looks like a nice place to live on.
The place you can call home for the elderly people. Starting from the carers, cooks, cleaners, laundry staff, handyman, nurses, admin staff, RNs, managers each of them are friendly, easily approachable, trained and experienced in their filed. I have not heard to say no to any one, always ready for help even for a visitors. Highly recommend this home...come and visit.
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