Annandale, United States
6920 Braddock Rd
N/A
+17036797665
I have owned pools for 40 years. This is the best company I have ever dealt with. Recently my pool sweep was not quite doing the job I wanted. One call and two days later my pool sweep was operating better than it did when it was new.
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Rado, Jimmy and the team they sent out to our house did a fantastic job. They opened my pool and was the best job anyone has done in 16 years. They also upgraded our filter and pump. We upgraded to a variable speed pump and it is much quieter and much more efficient. Would 100% recommend them. No pressure and very friendly.
Rado and his crew were excellent. To start, I reached out to 7 different companies to get quotes for winterizing my pool. It’s the first year we have it (above ground, Intex 12x24) and I wanted a pro to close it and prep it for the winter months. Of the 7 companies I contacted, I heard from 5. Rado of Imperial Pools was by far the most professional reply. His email was prompt and courteous AND listed every service that he would provide as part of the winterization. He wasn’t the least expensive, but because of his detailed proposal (email) and his prompt responses to my follow-up questions, I chose Imperial Pools. We scheduled for 8 am and he was right on time. Rado worked with two other gentlemen and they were all knowledgeable, professional and efficient. They wore masks and were careful to stay socially distant. They moved through each part of the process quickly and carefully and had all of the right equipment to do the job properly. In addition to partially draining the pool, adding the winter chemicals and removing the pool’s stairs, they also blew air through all of the equipment and hoses. They carried the pool equipment (pump, filter, salt water/chlorinator) to my garage. The hoses were all bagged and stored for the winter. I am truly grateful for the excellent and efficient service. These gentlemen were top notch and I look forward to using Rado’s company again. I can’t recommend them enough! Hire them for all of your pool service needs!
I have been using Imperial for a few years and I have always been impressed. Rado and his staff are always efficient and professional. He always takes the time to answer any questions I have as well as gives me good advice for keeping my pool clean and clear all summer long. I would totally recommend him.
I usually dont have to write positive or negative reviews out there , but this time is have to share my personal experience with Imperial pools . A friend of mine did recommend them , first i checked them online didn’t find too much of a presence like the hig guys ... But i have to tell you that these guys are just wonderful . I called them on a short notice because a hose blew up and all the sudden all the water was gone .. I did call rado , he came the same day i called , fixed it . They did winterizing on my pool - great work , today they did open my pool , amazing service every single time ! I cant express with words , how thankful i am for their hard work ! I would recommend them to anyone ! Big thanks again - Zack , gaithersburg MD
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