Independence, United States
16500 E Truman Rd
N/A
+1 8168361500
From the security at the front gate, to the person loading my truck, absolute exceptional service. Very friendly and welcoming. Quick to load. I will say this, as you're in a cave bring your backing skills! Thank you guys for your hard work and making me feel welcome. Justin Braneky #ltiproud
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One of the worse underground warehousing poor illumination,tide corners, drive in you left , tide docks,lady at the gate rude. People unloading ok good job fast.
Don't understand why you all your selves 'Smart Warehousing". Nothing "Smart" about it. Only received 1 of my 2 packages. No information regarding the second package, NOTHING!!!!
DO NOT TURN INTO THE WRONG ENTRANCE BECAUSE THEY ARE ONE WAY AND GET CONFUSING. Enter the facility as marked by the blue arrow, from there, you will eventually see a 'Traffic Office' and they will tell you to slide tandems forward and drop your trailer in a certain spot and disconnect. A yard dog will take your trailer to be unloaded and bring it back to you empty when they are done. OR you will take your own trailer in the cave if you are unloading yourself.The check in person will tell you which way to exit. My appointment was for 12 pm but I arrived at 11:40 am. I left and got paperwork at 2:10 pm. There are bathrooms for driver behind the 'traffic office', just ask them if not sure.
This is a great place to deliver to. The staff above and below ground are patient and courteous. Looking forward to going back.
Picked up a load . . 12 hours to load the trailer The lady at the guard shack needs to go . horrible place .. Thanks for recking my weekend.. The 12 hours spent there should have been home with family
Checked in at 7:45 for 8am del. Got right in and went down in cave. Really tight backing in but guys unloading were really good. Fast unloading Was impressed. Overall good experience,was happy with lumpers. No charge to unload but if you want spotter to move trl around in cave costs 55 bucks.
Worst ever location to deliver, ridiculous 5 hours
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