Indio, United States
83211 CA-111
N/A
+1 7603427652
Wheelchair-accessible entrance
****DO NOT BUY ANYTHING FROM THIS COMPANY**** I have waited almost four weeks to post this review so I could give JC Appliance and Repair a chance to rectify the situation. Unfortunately they did not. I own a small property management company and am a full time resident of the City of Indio. I had this company replace our broken double oven with one of their 1350 certified models three days prior to Thanksgiving since they say they tested their product and it worked. the following day it showed an error message so (DAVID, great guy so far) said to reset the breaker which we did. Unfortunately, nothing. Our guest were unable to make their thanksgiving dinner at the home and I requested JC appliances remove their default product since we had to pay our guest 1000 refund for the inconvenience. Now, JC appliance owner (Female, UNK name) refuses to give us our money since their invoice states no refunds (Which I did not sign as requested on the invoice and makes the contract void). regardless it has been almost 4 weeks the company will not respond to me, has not mailed me anything other then a short answer of you get store credit. The female owner also had the gall to tell me that i took a gamble buying one of their products since its a 50/50 chance since its used 8D.. wow! DO NOT BUY ANYTHING FROM THEM UNLESS ITS BRAND NEW. Now we have to go to small claims. Sad for a local small business who can not help other local small businesses and have to scam people.
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Great experience buying a fridge and washer/dryer from JC. Unfortunately the washing machine did not work perfect on getting it home but a repairman was sent out the next day who was very professional and fixed the problem immediately. I would be happy to do business there again and feel good recommending others to go there as well.
just want to say thanks so much. its always a pleasure working with u and ur hubby. If it wasnt for u being there i would do business elsewhere.
Management was very friendly and helpful with selections. They also had full knowledge and awareness of what they had in stock. I would highly recommend visiting if you are looking for your new appliances
Called JC for a water leak in our refrigerator at the water filter. JC techs came out next day and diagnosed the problem. They had to order a part that came quickly. We scheduled for them to return the next day. Two techs (journeyman and apprentice) came out and were neat, clean and very polite. Their pricing seemed very reasonable and straightforward. We have a service business ourselves so I appreciated the way they conducted themselves. Will call again
Horrible service!!!! I called to find out where my part was for my washer because it was suppose to be here in two days. well I called in two days to discover it wasn't order until that morning it was guaranteed on. I spoke to a woman who was very rude!!! I told her let me speak to the owner and she said she was Ally. I will never use them again!!!! Update: 09/29/2017 Got another call that afternoon with the owner, we spoke and she refunded me my money. I was pleased that she was able to call the parts department cancel the part and refund me money.
Excellent service! Very friendly and professional. Highly recommend!
My family and I got a good deal on a washer machine here at Appliances just letting you guys out there looking for some good prices
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