Indore, India
221 581/5, Bansi Trade Centre,M.G. Road
N/A
+91 9302105778
Dear Mr. Ankit Dwivedi We thank you for your honest complaint . However we would like to clarify to you that you have not purchased a heavy duty Conveyor Belting . A heavy duty Conveyor Belting starts from 12 mm . We request you to kindly check the suitability of the product for your application before ordering . Secondly a belt is warranted for manufacturing defects for 12 months for delamination of plies only. Your problem does not come under warranty as it is not a result of manufacturing defect as the belt gave you a life of 8 months and is still running . Would it have been a genuine complaint , we would have looked forward to it and would have rectified your problem at top priority . We have communicated this to you over phone already and posting defaming and wrong reviews will not change our decision . We request you to kindly choose a suitable product for your application from the next time. Regards Team Transtex.
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We bought heavy duty conveyor belt 10 mm thick from transtex services. Within 8 months of operation the belt started swelling up from the middle. When contacted Mr. Pareek told he will look into it , and then he has not picked up our calls. He also reads messages on watsapp but does not reply to it. He is a very unprofessional and unreliable person. We lost Rs. 20000/-
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