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INFINITI of Naperville

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Naperville, United States

infinitiofnaperville.com
Infiniti dealerAuto parts storeAuto repair shopCar dealerCar detailing serviceTruck dealerUsed car dealerUsed truck dealer· Infiniti dealer· Auto parts store· Auto repair shop· Car dealer· Car detailing service· Truck dealer· Used car dealer· Used truck dealer

INFINITI of Naperville Reviews | Rating 4.6 out of 5 stars (4 reviews)

INFINITI of Naperville is located in Naperville, United States on 1550 W Ogden Ave. INFINITI of Naperville is rated 4.6 out of 5 in the category infiniti dealerauto parts storeauto repair shopcar dealercar detailing servicetruck dealerused car dealerused truck dealer in United States.

Address

1550 W Ogden Ave

Phone

+1 6302413000

Service options

DeliveryIn-store shopping

Accessibility

Wheelchair-accessible entrance

Offerings

Car washOil changeRepair services

Open hours

...
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B

Bruno V

Garrett really made a difference in our car shopping experience. He worked very hard to make sure we had the right deal for us. The car is in perfect shape and I know I will be returning to this dealership for another car. Adam was also great and treated us like family. Thanks, guys!

G

Gypsywanderer suhh dude

Adam, our salesperson, was very helpful indeed. I came onto the showroom floor in order to find out more information about my next vehicle purchase. Adam was not pushy and did not try to up sell me on anything. We talked about my options and I left with a solid plan to get myself into a Q50 Sport next!

M

Marat Mardanov

Excellent service , good people Great cars ! Thank you very much to Adam !! It was pleasure to buy a car

P

Patrick Ly

DO NOT get your vehicle serviced at INFINITI of Naperville. I dropped my QX50 off to have the brake pads replaced. The service was completed a few days AFTER the original promised date; I did not have a problem with that, though, since I understand sometimes things can come up that would cause the dealership to run behind. HOWEVER, when I picked up my QX50 it had been washed and there were scratches all over my car!!! - both sides, roof, hood. I confronted the service manager and he denied that the scratches were caused by their automated car wash machine. I told him the scratches were not there when I dropped off my car, proof of which was the fact that if they had been there they would have been marked up on the check in sheet by the service person whom checked the car in for service. The service manager then told me that the service person must of forgot to mark the scratches on the check in sheet and he will talk to the service person. Forgot??? What is the point/value of the sheet?? I called the Naperville police who came out but since they said they did not catch them in the act of scratching my car and couldn't prove it there was nothing they could do. They advised me to retain a private attorney and sue the dealership. I bought my QX50 from this dealership and was intending on purchasing another vehicle from them, but given their unethical behaviors I would never purchase another vehicle or get any service done with them going forward. Stay away from this dealership and tell your family and friends to go somewhere else for service.

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