Ingle Farm, Australia
23 Roopena St
N/A
+61 882652227
Toilets
Wheelchair-accessible entranceWheelchair-accessible toilet
I'm continuously getting poor service at this medical centre. My major issue being the main reception staff. They have little to no comprehension of customer service. The attitude on some of the reception staff leaves alot to be desired. I just had a bill sent out to me as a result of the staff not charging my card yet I presented my card during the visit. Will not be continuing with their services.
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Saw Dr Deepa Sinhal and felt that none of my concerns were listened too neither were they addressed and was basically pushed back out the door within 8min of walking into my appointment. Way to treat people when they’re seeking medical attention
I recently started going to the Ingle Farm medical centre. I like my doctor, I find him trustworthy, a good communicator, and very thorough. I have a particularly good impression of their admin. Very friendly and they go out of their way to be helpful. They have an excellent attitude towards customer service and it makes a very positive impression.
Had the worst business transaction with Dr Jawad Amjad - he unprofessionally passed on my personal contact details onto someone without my consent and between him and his wife Dr Anum Qureshi has tried to cover up the whole thing. If you can’t trust a doctor with a simple transaction how can anyone else in community do so too? No one is safe from people who only look out for themselves first before others in the community
I forgot to ask for a carer certificate on the time of appointment. When requested next day for a carer certificate the admin asked me to book for an another appointment to ask for the certificate. What a service?????? I am very disappointed. These people need help.
I see dr Rifat and he is by far the best doctor I have ever been to. Very thorough, honest, kind and very in touch with his clients needs. Wish all doctors had his compassion and knowledge
Dr Jawad Amjad the most rude and dishonest doctor I have ever come across in my time. For someone who has a medical responsibility to the community inside and outside of work calling himself a “doctor” and throwing his weight around with the “title” I have been diagnosed with “depression” from his gaslighting dishonest antics and rude letters. Would not recommend having any form of transactions with this poor excuse of a GP
Good practice and good doctors but the reception staff is rude and behave oddly. It is often said that the receptionists are the ‘face’ of an organisation. In this clinic they are tarnishing the image of the practice.
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