Ingleburn, Australia
Shop 6/77 Macquarie Rd
N/A
+61298296006
This review is for Victoria Sharp who provided exemplary and awesome service as property manager is aspects of tenant liaison, property maintenance & repairs as well as bill payment. Victoria is an excellent communicator with a naturally comforting voice. No matter how big the problem, I found her to come up with great solution. I believe her ability to effectively consult with all stakeholders and follow correct process and documentation is due to her extensive experience in the industry as well as a thorough professional approach. Victoria played a vital role in preparing preparing the property for sale and ensuring timely and accurate communication with all parties. As an interstate client, I appreciated Victoria's support in looking after my property and give me the value for money and much needed peace of mind. I wish Victoria Sharp all the best for her future endeavours and great success in the industry.
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Malcolm Wardrop is happy about not paying people who perform well. I have proof of this in his facebook comments. It’s disgusting.
Massive thank you to Sakina Akter, you have been a pleasure to deal with, you are very quick to respond and have issues resolved very fast! I would highly recommend using Sakina for all your rental needs! Thank you very much again for all you do! YOU ARE AMAZING!
I am commenting on behalf of a friend who engaged the services of this company to manage her residential property investment. The property manager did not ensure the tenants completed a satisfactory lease end handover. The property was returned with damage caused by the tenant and was not clean. When asked about the bond to cover these costs the managing agent claimed they returned it to the tenant. After my friend asked me to look over the lease for her I found that the bond amount was not even filled in. The agent was asked to confirm the bond amount collected and to provide a receipt ledger. They responded with the request was unusual and that was all, nothing has been provided, no questions answered. I have followed up on a number of occasions and have just been ignored. They have not provided basic records such as bond amount, ledger, date notice was given to vacate, date of vacation, final Inspection etc. Something is not right here. We are now in the process of finalising a complaint with Fair Trading and making a claim for damages. This is extremely unprofessional and their inability to be transparent with their transactions raises alarm bells.
L J Hooker Ingleburn is one of the best real Estate I have ever dealt with. They are managing my properties over 5 years and I am really happy with their professionalism. I would highly recommend to my family & friends. Wish you a very enjoyable new year .
WORST AGENT EVER! I have been in property for over 10 years and dealt with numerous agents and this is hands down the worst. Agent did not even know the tenant was 3 months behind rent before we asked them about it! Ended up with 5 months rent missing! No communication, no fN idea what they are doing. I don’t know how they still have their license. Will be referring them to fair trading so no one else will fall victim to them!
For almost three years Sakina provided us with exceptional professional service when we rented a property in Ingleburn under her portfolio. From the first day we viewed the property to the last day we moved out, Sakina was a pleasure to deal with. Of remarkable note is how quick the whole application, vetting and all was thoroughly done. Another of her quality is her agility whenever we had an issue at the property and how solutions to these issues were actioned promptly. To us Sakina remains an epitome of customer service and I would recommend her service to any landlord and any tenant. They will be guaranteed of peace of mind as her complete service is excellent and will result in long lasting relationship. Pious Matimati
Horrendous! One of many words I think of when I think of LJ Hooker Ingleburn. They don’t listen, they don’t respond to emails, they are a pain to deal with. In addition they don’t want to follow the tenancy laws of NSW especially when it comes to water meters and usage payments. I warn anyone considering their services to weigh their options carefully as I would not recommend renting or selling through them.
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