Ingleburn, Australia
5 Benson Rd
N/A
+61 287884444
Wheelchair-accessible entrance
I just wanted to give a review to 2 of your staff that went above and beyond for a delivery for us on Friday 26 March. John, the delivery driver who delivered to our Bella Vista party store was just so helpful, friendly and efficient. He came in with a big smiling face and he just made our day. Just as wonderful was Anne in logistics who helped solve what was going to be an enormous problem for us. It was Friday and she would have been so busy but she took the time to look after us and sort our issues out. We were so grateful as she saved us from a huge logistical nightmare and headache. I hope this feedback gets passed onto these 2 staff members and they are commended for their efforts. Thanks, Alison @ Party Palace Australia.
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The Helium team was Supa helpful, I got stuck one Friday, called them and were so grateful they could arrange same day delivery for me. Even the guy that drops them off is always supa friendly and very pleasant to deal with.
We have recently taken up the services of Supagas, and the journey so far, has been absolutely amazing. Special thanks to Sarah and Anthony, for their quickness to get us set up within their business, and we look forward to growing with Supagas and the team in the future.
Thank you to David Taylor, Jo and the rest of the team at supagas for always going above and beyond to achieve all our requests. It's always a pleasure working with the great team at supagas.
We have used Supagas for about 5 years, speedy delivery, best pricing and amazing personal service from David, Monica, Daniella and everyone else on the Helium team.
My previous complaint was quickly resolved with great attention & courtesy by Tony, who apologized profusely for the earlier problem & has given me all the information that I needed. I had been trying to source home oxygen for my mum & it had been very daunting. However it now looks like everything will be sorted out. Tony was especially helpful, answering many questions, providing advice & quotes for many products.
I have been with SupaGas for more than 10 years. I all of that time delivery was prompt and on date designated, never an error. My calls to SuperGas were always promptly taken (no robots thank goodness) and the customer service was excellent. I came recently with an offer from a competitor and it was taken seriously and matched. I have stayed with SupaGas and happy for this to be taken as a recommendation. Michael
Monica was sweet and so helpful with my helium enquiry. The driver was patient and extra sweet and went that extra mile to deliver the helium to me even after my dad accidentally refused the delivery. He patiently explained and showed the paperwork to my dad AND unloaded the helium tank a 2nd time ( which it not light ). THANKS GUYS!! xxx
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