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Innovo Services Group, LLC

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Charlotte, United States

innovoservicesgroup.com
Building restoration serviceCarpet cleaning serviceCommercial cleaning serviceFire damage restoration serviceWaste management serviceWater damage restoration service· Building restoration service· Carpet cleaning service· Commercial cleaning service· Fire damage restoration service· Waste management service· Water damage restoration service

Innovo Services Group, LLC Reviews | Rating 4 out of 5 stars (2 reviews)

Innovo Services Group, LLC is located in Charlotte, United States on 8718 Statesville Rd Suite D. Innovo Services Group, LLC is rated 4 out of 5 in the category building restoration servicecarpet cleaning servicecommercial cleaning servicefire damage restoration servicewaste management servicewater damage restoration service in United States.

Address

8718 Statesville Rd Suite D

Phone

+1 7049000560

Open hours

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M

Matthew White

Last weekend my family and I had an emergency that we weren’t prepared for. We had a burst pipe in our master bathroom. In the middle of panic we reached out to Innovo Services Group. Within a couple hours they were at our house reassuring us that they could handle this disaster. Immediately Brandon and his crew began to fix the damages. I highly recommend Innovo Services Group. Very professional, punctual and felt like family! Thanks again Sean, Brandon and the entire crew!

L

laurabeth vf

UPDATE: The owner of Innovo commented on this post 3 months ago saying they would "ensure someone reaches out to you shortly". Just going along with what I said in my post, once again, no one ever contacted me They had my phone number, address, and email. I never received any contact to fix the mess made, so I would again, definitely not trust this company. In short, I would HIGHLY NOT recommend Innovo due to very poor quality work. More detailed version - We hired Innovo to fix some stuff in our kitchen after we had a water leak. Sean and everyone else we worked with were very nice, but their work ended up being awful. They were supposed to fix a small portion of floor, 2 cupboards, 2 drawers, and paint the kitchen and trim. They began work, but part way through we had to take a break because I went into labor and had a baby. After a short recovery, I tried to contact Sean to come finish the work. We emailed, texted, and called Sean and he kept apologizing and having excuses, telling my husband and I he would get back to us, but then he never would. Then Sean stopped answering our calls or emails. We mailed a letter and received no response. We then sent a certified letter, which he never accepted and was returned to us. They took all of our insurance money to fix the kitchen, but did not do the floor, did not paint at all, and never finished the cupboards (part of the fronts were not put on and no handles). Also, BOTH drawers they made broke a short time later (both drawers slides broke and on one drawer the wood was cracked) and my husband had to fix them. None of our other drawers have had any problems in years of use. We gave up trying to get them to come finish the work as the quality of work was so bad and aside from taking legal action, there didn't seem to be much else to do to make them complete the work we paid them for. We also never received our money back. Worst experience with any contractors we've ever had.

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