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Thanks to Mr.Bilal, Driver Recovery Vehicle No.G90531 Today my car got breakdown in Dubai, Mr.Bilal was assigned to provide the recovery service for me, The support he provided was really amazing, he is a talented professional in his work. Once again Thanks Mr.Bilal....
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Horrible Service,they attend your call and put it on hold and never return back. -10 for the service.
If there is MINUS 5 stars I would have chosen it, as it is the worst experience I’ve ever had, all the staff are non responsible and not professional, I lost 3 hours waiting for them to send the right person to change my tire because they sent me the wrong guy to charge my car battery !!!??? Then it took them another hour to send the guy for the tires but he came without tools where I already informed them that my tools are not working and this is WHY I called a roadside assistance company then the employee went to grab his tools and he couldn’t fix my spare tire again..... and he left me at the parking with doing nothing... They didn’t bother even to call me afterwards to check if I had the issue fixed or not as obviously they don’t care about their clients.
Every time you call them they give you an exuse that they cant bring your car or they tell you a very long time that no person can wait so that you cancel the recovery. I had a very bad experience with them.
Horrible service. Wasted time and money. Poor customer relations. Avoid at all costs.
It happens that I have used IMC's services last year and this year, gladly the technician who assisted me twice is Mr. Bilal. Very accommodating, polite and professional person. He's services is commendable. Kudos!
my experience is very poor with this company, their staff is nonprofessional and easily they can deceive you. the response from the management is also poor . they do not listen to the customers view and complains. i have not chosen this company but RSA insurance has provided me their service.
High quality customer service and professional people. Car had to be removed from the desert. Agents arrived perfectly on time, well equipped, and did the job very well.
Deli
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