Inverness, United Kingdom
Unit 54, 11 Eastgate
N/A
+441463219805
Just a phone call query but a very helpful reply to my question .
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I would not recommend this store to anyone. I have never experienced such bad customer service when I went to pick my boyfriends Mac up from a man called Alan. Absolutely awful, how he ever got a job in a customer facing role I will never know. Then we paid extra to get the hard drive sent back and the warehouse didn’t send it back with the order so now it can’t be retrieved at all - gone forever. Also the power cable didn’t come back with the Mac but didn’t complain as I couldn’t wait to get out of there. I would just take the trip to an official Apple store like I wish I had. They are so helpful and nice there. This place is the worst.
Almost put off by previous reviews, I ventured into the store and was assisted very well by Ryan (?) who explained features of the products I was interested in and advised which would be most suitable for what I need. He was pleasant, polite and competent. I was given an appointment for help with the set up and Cameron went through the procedure with me, again very helpful and pleasant.
Great customer service from Matti and managed to fix my iphone 7 for a very low cost.
Not helpful at all, on two separate occasions now tried this shop and both times customer service is very poor. I purchased a remote apple disc drive from them, then realised i did not need it i returned to shop with receipt and manager said as i had opened the tab (that is all no damage or used!) was classed second hand so no return possible in a rude manner!! I then returned 12 months later for help and guidance on another apple product and thus basically was told go on line or Aberdeen as we are not a official Apple shop????! If you want no support and to pay over the odds for apple products use this shop! basically if you live in the highlands either go to Aberdeen or shop on line, job done.
Bought A Silicone case and a Screen Protector from here. Just The Same as the actual Apple store :)
Bought an iPhone. Very helpful and 3 year guarantee
Young, dynamic and knowledgeable team with a can do attitude, selling the best electronics available. As good or better than an Apple store, and you get a 3 year guarantee too.
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