Inverness, United Kingdom
Airport Road
N/A
+448009174299
We had to wait for almost 45mins in the queue at the Thrifty desk in the airport. However they were considerably cheaper than the other car hire places at Inverness Airport, so I guess you get what you pay for. The car itself was low-mileage and looked like new, so no complaints there.
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Thrifty Inverness Airport Kathryn V. Marinello, the CEO of Hertz, who owns Thrifty, should close down it’s “Inverness Airport” location. The airport location is a twenty minute ride into Inverness, if there is space available on the shuttle. The Equinox credit checks done at Thrifty – negatively impact the credit of customers – so give this place a miss! Nicola, a very poorly trained staff member, went out of her way to make renting a car from this location the worst customer experience in history. Between the two staff, they rejected several customers after multiple document searches as well as Equinox credit checks. In a word: horrible! Brian, the branch manager, who showed up after an hour, (he was off-site) while the lines stretched out the door – was a disrespectful, arrogant, bully. Brian must run the training program at Thrifty’s Inverness airport. A quick recap of Thrifty Inverness – incompetent management and useless staff. My two-hour tonsillectomy was quicker and more comfortable than the trip to Thrifty Rent A Car in Inverness.
Great, efficient service from the friendly team here. I worked with Dave who got me on my way quickly and replied within an hour following an enquiry I made after I returned the car. Great stuff.
Tried to book 3 cars for a 16 day period for a group trip to Scotland. Apparently, Im the only person who has ever needed to return cars to Thrifty on a Sunday. Their booking agent advised they are closed on Sundays, and there is no drop box or other way to return the cars.
Very convenient and the staff a pleasure.
When you need return the car. 1. park at long stay (auto gate get the ticket) 2. park there and walk to terminal (5min walk, you can drop off frist if you have many luggage) 3. Return the key and ticket car park in Thrifty box) 4. waiting damage report in 1-2days. I'm hire the jaguar car from Heathrow for 10days than return to here, So easy than espect and no need to go airport too early. counter check in open 2hrs , gate open 40min before flight time
Goede maatschappij met nette auto,s ophaalservice van Inverness is goed geregeld.
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