Inverness, United Kingdom
2, 4 Inglis St
N/A
+44 1463399998
Wheelchair-accessible entrance
Tsb banks I used to have an account with tsb just over 20 years ago now I can remember I did leave about a 1 and pennies in the Account but because I not used it and left in the 1 they went and closed down my account with out my permission that in my eyes they used that 1 over the years that 1 would of amounted up over the years so they kept it for them selfs I didn't like how I was treated from Inverness branch manners cost nothing homeless man I am what a discrasce these tests are
like
Worst service i have ever had in my life. Young person struggling with mental health, im heavily dyslexic and could not get my dates right. They wanted me to prove my address witch is fine yes....... But when stated i only had my doctors letters witch were private between me and my doctor he then kept asking want information was in it.......... They refused to set un account for me because i wouldn't tell them details of what my doctor said to me in a private letter!! Would advice setting up a new bank elsewhere!!
Great Bank! Nice staff, no hassle and I managed to get my new debit card easily! Recommended
Went in to ask for my statements. The lady asked for the details and then noticed one of her pals is in the branch and went on chatting to her about their kids and primary school for over 10 minutes before handing over my case to one of her collagues. Poor effort.
No point making a complaint as they do not seem to follow their own complaints procedure. A shambles.
Deli
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