Inverurie, United Kingdom
Inverurie Business Park, Souterford Ave
N/A
+441467625151
Timber good quality. Customer service absolutely shocking. Ignoring my emails and being very unhelpful on the phone. Got messed about for more than a month for some decking. Promised it will be definitely this week, definitely that week. Specifically asked for a pm delivery as I would be at work and needed to be home to instruct the driver to where it needed to go and was told it wasn't a problem. Came home from work and my goods were dumped on my driveway. Which I then needed to haul round the back by myself. Whole experience was a joke. Sat with a half built project for weeks while left in the dark about the rest of my goods. Contacted them about my order numerous times and they emailed me \we'll look into it for you and let you know\ then never heard back for days until I went and contacted them again. Have a few friends doing projects in their gardens soon and I have specifically told them not to use this company. Not one to give negative reviews, but it's fully deserved. Terrible
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Extremely helpful personnel. Meet all my needs with courtesy, good humour and professionalism.
Used a few times now, great delivery service but can take a few days. Great selection of timbers helpful staff.... Will use again.
Helpful enough, like most timber merchants used to dealing with people that know what they are looking for and prices are only found once you've picked your stuff (just like most to be honest). Good selection, fair enough prices.
I made a call to this branch to place a substantial order for laminated pine at 12:45 on Tuesday 17th July and I was met by rudeness and a bit of contempt at the end of the call.. The member of staff was obviously not impressed at me giving him a workload so I could get a price. I certainly won't use this place for my needs anymore!!
Deli
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