Anglian Security & Fire Ltd

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Ipswich, United Kingdom

angliansecurity.co.uk
Burglar alarm store· Retail· Security system supplier· Fire alarm supplier

Anglian Security & Fire Ltd Reviews | Rating 4.8 out of 5 stars (5 reviews)

Anglian Security & Fire Ltd is located in Ipswich, United Kingdom on 21 Farthing Rd. Anglian Security & Fire Ltd is rated 4.8 out of 5 in the category burglar alarm store in United Kingdom. One of the most established Security & Fire companies in East Anglia, we can help with Fire Alarms, Burglar Alarms, CCTV, Access Control solutions & more.

Address

21 Farthing Rd

Phone

+44 1473743000

Open hours

...
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B

ben hudson

Top class service from a local company. I moved into a house with an existing alarm already in place. The previous owners said they never really used it so it so it needed a full service and I wanted a new key pad as the original one had yellowed over time. I contacted the original alarm fitters and the service was terrible. They were more interested in selling me a whole new alarm system. So I contacted Anglian Security as I wanted a local company. They couldn’t have been more helpful or friendly. The price quoted for the service and new part was far cheaper than what I’d been quoted. The engineer came and carried out the work as quoted. He was professional and gave me a full rundown on how to use the system. Great company happy to recommend them too others.

G

Gary Ward

I reckon it must be all of 30 years now that we have been with Anglian Security and I can genuinely say that has been 30 years of superb customer service. The attention to detail is exemplary, adaption our specific needs and requests is utterly outstanding and the professionalism of all the members of the team is faultless. Coming from a totally objective viewpoint, with no vested interest in the company, with no connection to the staff I can genuinely say this company and its staff are completely reliable and trustworthy, with an honest and open pricing system which is both competitive, reasonable and realistic. Usually it is Paul who visits, and 'we put the world's to rights' whilst he completes the job in hand of an annual service and upgrade as required, today it was Dieter who visited. Come what may, whoever is in attendance, I can genuinely say we have not once received anything other than exemplary customer care. I can also say that we have had on occasion to use the out of hours service when there has been a power cut or 'fly across the sensor', or similar concern that has set the alarm off unexpectedly. On the very odd occasion when I have used the out of hours service, I can say that it matches the annual visits, with advice and guidance provided immediately to resolve any issues arising. Any issue has been easily addressed over the phone and mostly importantly without any unnerving start to those conversations about 'call out costs'. Any concerns have been resolved promptly with a phone call as part of the service offered, with no cost to the customer in the most reasonable manner. So not only is the annual service seamless brilliant but throughout the year the staff are never obstructive and only every there to advise and support and help the customer.

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Stephen G Anderson

Nice people but we've experienced problems with the equipment they. installed and poor customer service. First they sold us a security camera system that they hadn't installed before: \It's all a bit of an experiment for us\. We were the experiment. It proved error prone and unreliable. Neither was it built for the owner to fix and required a technician to be called out every time there was a problem (and there were quite a few). Then, when we wanted to add an outdoor camera or two to the system, we rang four times to try to get someone to price it up - speaking twice to a director - but they never came back to us.

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Susan Robertson

I contacted Anglia Security & Fire Ltd for advice regarding a house alarm for my elderly father who lives alone. They were extremely helpful and friendly and went the extra mile to ensure that we understood everything and were satisfied before arranging the installation. My father now has an alarm which he can operate easily, despite his poor eyesight, and at a very competitive price. I cannot fault the service provided by Darryl and his team and I would definitely recommend them to anyone.

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Tom Nugent

Wireless alarm fitted to house and outbuildings. Excellent service from start to finish with plenty of information and options given about the system being installed. The fitters arrived on time and walked me through what they intended to do, made no mess and were a pleasure to have around. Exactly what you'd hope for from a local family run firm. Highly recommended.