Ipswich, United Kingdom
52 Duke St
N/A
+44 1473225266
DeliveryIn-store pick-upIn-store shopping
Wheelchair-accessible entrance
Went for my Covid vaccination yesterday. In and out in no time, very well organised, lovely helpful staff. All in all a good experience.
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Went for a covid jab for my mum & it was very well organised
I had a COVID test here to travel with and Michelle was very professional, booked it on the same day and got my results within 15 mins. Not too pricey either at 45GBP
Excellent, professional service. I'm very surprised to read such a negative review below because the whole experience from booking our appointment, to the information presented to us, the attention to detail for our upcoming trip and recommendation and administering of vaccinations has been nothing but excellent. I would highly recommend using Aqua Pharmacy, the best travel clinic I have used to date. Thank you.
Awful. If I could give them zero stars I would. Consistently poor service by two different people over two consecutive days. Third world level of customer service. Yesterday they tried to claim my nominated pharmacy was Boots despite being with them for years and when I was there to collect a prescription I had been told was there they shrugged and did nothing to help me at all. They were rude. Removed them as my nominated pharmacy yesterday but had to go back today to collect the prescription. I had a valid PPC number which I do not actually legally need to provide but had anyway and got attacked for only having an expiry date of December 2020. Apparently I needed the specific date, which is not the case at all. Should the certificate not be current, the NHS would bill me directly but it was active and I had given the number. The person was rude. I will never use them again and I would suggest everyone else avoids them too. Disgusting, rude, service.
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