Ipswich, United Kingdom
Hyde Park House, Crown St
N/A
+44 1473213222
Wheelchair-accessible entrance
We had a relationship with Crafted for many years which ended after a very disappointing attempt to create a website for us. We have spend 100s of thousands with them over the years but found better value and service in a different agency. We had some pricing software developed by Crafted on a separate contract which unfortunately was compromised due to a cyber attack. As Crafted built the software it seemed to make sense to ask them to assist (paid for) for the hour it would have taken for one of their engineers to assist. Rather than actually have a look and see whether they could be of assistance, the MD wrote to me (first time ever) to announce that they were far to busy to even look at this until April (of course!?) and perhaps I should take the matter to the agency we now use, who had nothing to do with the design of the software. All in all, we saved a great deal of money having our digital campaign dealt with elsewhere, got a spanking new website at a lesser cost than Crafted were asking, and are getting better SEO results. This may sound bitter. It's not. I would never have mentioned any of this as it is part of life, and relationships change. However, there is an attitude coming from the MD that seems a little bitter. Shame, as I paid every bill on the nail, for over 5 years. Gratitude is something that Crafted need to consider. If you want a Digital Marketing company that is as above, be my guest, but we will not be recommending them to anyone for many reasons.
like
I worked with Crafted for over ten years and it's due to their guidance, professionalism and skills that our business grew so sustainably. Without their support in those years, we wouldn't be where we are now. We still enjoy thrashing ideas around with the Crafted team when we meet for a catch up. I like to think of the Crafted team as our Digital Amigos.
We have had a working relationship with Crafted for over 12 years - and are now looking forward to the next 12. They have designed and delivered 3 web sites in that time and completed numerous projects (some of which were very large and extremely technical). The staff have always taken time to understand our requirements. I would (and have on many occasions) recommend Crafted to any company requiring a professional and highy technical Digital Agency.
We've used Crafted SEO services consistently over the years helping BusinessesForSale.com get a better understanding of SEO best practice transpiring in better visibility and ranking. They'll always be one of our key suppliers.
Crafted have been my 'go-to' agency for many years and have successfully demonstrated their capabilities and exceeded my expectations on many occasions. The Crafted team are very professional and pleasant to work with and I would have no hesitation in recommending their services. They provided valuable website design to the Inca Inspirations brand and a very successful SEO launch and subsequent campaign management for our Ecommerce platform at Routeco.com, helping us to significantly grow our online customers and prospect funnel.
Having worked closely with Crafted for over 3 years now, I can easily say that they are superb agency to work with. Close working relationships form a strong part of our values when looking for partners to work with and our relationship with Crafted continues to grow and develop to this day. A really great team.
Crafted are a brilliant agency. Their people are enthusiastic and engaging, making every interaction a pleasure. Their work is smart and creative - their work has made a real difference here at Pound Gates. I strongly recommend them.
Deli
The best companies in the category 'Deli'