Search Icon

Cotton On Kids

  • Trustfeed ratings Icon
  • Trustfeed ratings Icon
  • Trustfeed ratings Icon
  • Trustfeed ratings Icon
  • Trustfeed ratings Icon

Irvine, United States

cottonon.com
Australian goods store· Baby store· Children's clothing store· Childrens store· Gift shop· Baby clothing store· Clothing store· Fashion accessories store· Youth clothing store

Cotton On Kids Reviews | Rating 3.8 out of 5 stars (8 reviews)

Cotton On Kids is located in Irvine, United States on 824 Spectrum Center Dr. Cotton On Kids is rated 3.8 out of 5 in the category australian goods store in United States.

Address

824 Spectrum Center Dr

Price range

$$

Phone

+19493419076

Service options

In-store pick-upIn-store shopping

Accessibility

Wheelchair-accessible car park

Open hours

...
Write review Claim Profile
B

Brandon Johnson

They have something for everyone and our kids love these clothes!

W

Willie Stokes

Cotton On Kids was my first stop on my search for my dress. And I had to look no further! After working with Maria and Lisa, they helped narrow down my likes and dislikes and once I found the one, I did not want to take it off! Fantastic personal service. Lovely atmosphere so you definitely gelt like u were in a nice store versus a bridal gown factory! Great store. No wonder they have been in business so long!

M

Margaret Jones

I really enjoyed trying on dresses at Cotton On Kids. Their staff brought in great dresses that worked with my body type and made sure I was wearing the right type of bra to try on each - they are really experts in this field.

D

Diana Jackson

They happened to have a dress that I wanted to try on and I happen to be in the area so I called and they were able to see my right away.

J

John W

Amazing customer service with great selection of items for kids.

M

Maheswari natarajan

Has plenty of unique collections. I really liked this place

W

Wanous

One star only bcz there is no less to give.. seriously that lady that works on the register very rude and have attitude.. very bad one with this facial expressions.. . That made me want to throw up..waw talking so low to people who wants to buy anything with a person like her to unwelcome you.. personally never coming back

F

Frances Bobadilla

Absolutely the worst customer service I've ever experienced. I purchased items online and went into the store to return them. The store manager told me they only do exchanges for online purchases. I showed her the online receipt where it states that they do in fact do online returns. She then pointed out I purchase items on promotion and accessories which are all final sale. First I totally understand having a return policy for items purchased in store but when I buy something online I should have the opportunity to return it. I wasn't able to see how cheaply made the beach towel was before I purchased it as well as all the white button ups were see through and even a white tank underneath looked awkward. The manager was extremely rude and kept pointing at the return policy sign that was basically hidden behind a bunch of clothes. She then told me I needed to leave, I asked for her name and she told me no and then told her employees over the walkie talkies not to tell me anyone names in the store. I asked for a District manager and she said absolutely not our DM's don't handle customer complaints she gave me a customer service line to call. I called the customer service line which immediately went to voice mail saying I called after they were closed. The voice mail said they closed 5:30 pm (didn't state eastern standard time) either way it wasn't 5:30 on the east coast or west coast so I figured someone would answer. I never heard back from anyone. So I take it that cotton on lets employees behave anyway they would like. This experience reminds me why I usually spend the extra cash and shop at Nordstrom's.

Top 10 companies in Australian goods store category

Close